DISPATCH

90 % of print orders placed before midday (GMT) are dispatched on the same day. Prints on Canvas are made to order and are dispatched within 3-5 working days of receipt of payment. Original art is packaged and shipped on the next working day following payment. Custom made frames and framed prints are shipped within 5 working days.

DELIVERY TIMES

Orders for delivery within the UK arrive within 1 to 4 working days of receipt of payment. EU orders usually take between 3 and 5 working days while orders to Canada and USA take between 5 and 12 working days to arrive. For remote areas in Canada and USA delivery may take longer. Due to chronic delays at O'Hare International Sort Center in Chicago, deliveries to central US states may experience delays of up to 7 additional working days. Delivery times to other destinations take up to 15 working days.

CUSTOMS CLEARANCE - EU DUTY AND TAXES PAID

The shipping charge calculated at the checkout includes local VAT and duty - EU customers will not have to pay any further customs, VAT, clearance or other fees as these are all pre-paid by us.

CUSTOMS CLEARANCE - NON-EU COUNTRIES

All international orders will pass through customs. All orders are shipped internationally from the UK on the Duty Unpaid  (DDU) basis. Local VAT or equivalent may be charged, payment of which which will be the responsibility of the customer.

SHIPPING COSTS

Free UK Delivery with Royal Mail and ParcelForce.

International Shipping costs vary with the weight and size of your package and are calculated automatically at the checkout - you will be able to see the total before paying.

Small orders are shipped via Royal Mail or courier and larger orders are delivered by UPS FedEx or ParcelForce. Very large original paintings and furniture are delivered by special courier service and a delivery timeslot will be arranged in advance.

GERMANY - PACKAGING ACT

We are fully compliant with the German Packaging Act.

LUCID registration ID: DE2916810416837

 

 Please contact us with any questions regarding shipping