Shipping : UK FREE , rapid worldwide dispatch
FREE SHIPPING ON ALL UK ORDERS
DISPATCH ALL UK ORDERS SHIP FREE
90 % of print orders placed before midday (GMT) are dispatched on the same day. Prints on Canvas are made to order and are dispatched within 3-5 working days of receipt of payment. Original art is packaged and shipped on the next working day following payment. Custom made frames and framed prints are shipped within 5 working days.
DELIVERY TIMES
Orders for delivery within the UK arrive within 1 to 4 working days of receipt of payment. EU orders usually take between 3 and 5 working days while orders to Canada and USA take between 5 and 12 working days to arrive. For remote areas in Canada and USA delivery may take longer. Due to chronic delays at O'Hare International Sort Center in Chicago, deliveries to central US states may experience delays of up to 7 additional working days. Delivery times to other destinations take up to 15 working days. Seasonal high volumes and adverse weather conditions may impact delivery times.
Please contact us before ordering if you have an urgent delivery requirement - we may be able to deliver next day in the UK and in 2-3 days worldwide.
CUSTOMS CLEARANCE - EU DUTY AND TAXES UNPAID
The shipping charge calculated at the checkout does not include local VAT and duty - EU customers will have to pay any further customs, VAT, clearance or other fees to the delivery company or at their local post office. Failure to pay customs fees due in good time will result in items being returned to us. In the event that items are returned to us as a result of non-payment of customs fees, duty, VAT or other import costs we reserve the right to withhold all shipping, packaging and returns costs incurred from any refund due.
CUSTOMS CLEARANCE - NON-EU COUNTRIES
All international orders will pass through customs. All orders are shipped internationally from the UK on the Duty Unpaid (DDU) basis. Local VAT or equivalent may be charged, payment of which which will be the responsibility of the customer.
CUSTOMS CLEARANCE - UAE
Please ensure you include your personal PO box number (if you have one) with your order delivery address.
SHIPPING COSTS
Free UK Delivery with Royal Mail and ParcelForce.
International Shipping costs vary with the weight and size of your package and are calculated automatically at the checkout - you will be able to see the total before paying.
Small orders are shipped via Royal Mail or courier and larger orders are delivered by UPS FedEx or ParcelForce. Very large original paintings are delivered by special courier service and a delivery timeslot will be arranged in advance.
GERMANY - PACKAGING ACT
We are fully compliant with the German Packaging Act.
LUCID registration ID: DE2916810416837
Please contact us with any questions regarding shipping
